# Roadmap

> Future only. Completed work → [progress.md](progress.md). Immediate milestone → [next-steps.md](next-steps.md).

## Near Term

1. Complete white-label runtime rendering (theme + public tenant paths)
2. First business module (preferred: Restaurant / digital menu)
3. Custom domain DNS/TXT verification
4. Advanced membership permissions & invites

## Mid Term

1. ~~Accounting module with Posting Engine~~ (Phases 5.1–5.11 done; 5.12 AI planned)
2. ~~CRM Service Foundation~~ (Phase 6.0 done)
3. ~~CRM Core Business Entities~~ (Phase 6.1 done)
4. ~~CRM Enterprise Sales Process Engine~~ (Phase 6.2 done)
5. ~~CRM Enterprise Sales Collaboration~~ (Phase 6.3 done — CRM Core Platform)
6. ~~Loyalty Service Foundation~~ (Phase 7.0 done)
7. ~~Loyalty Membership Engine~~ (Phase 7.1 done)
8. ~~Loyalty Point Engine~~ (Phase 7.2 done)
8a. ~~Loyalty Rewards Engine~~ (Phase 7.3 done)
8b. ~~Loyalty Campaign Engine~~ (Phase 7.4 done)
8c. ~~Loyalty Referral Engine~~ (Phase 7.5 done)
8d. ~~Loyalty Wallet~~ (Phase 7.6 done)
8e. Loyalty Gift Card Platform (Phase 7.7)
9. ~~Enterprise Communication Platform~~ (Phase 8.0–8.10 done — **Production Ready SMS MVP**; future channels → [communication-roadmap.md](communication-roadmap.md))
10. ~~Sports Center Platform Foundation~~ (Phase 9.0 done)
11. ~~Sports Center Membership Catalog~~ (Phase 9.1 done)
12. ~~Sports Center Member Management~~ (Phase 9.2 done)
13. Sports Center Coach & Staff Management (Phase 9.3)
14. ~~Delivery & Fleet Platform Registration~~ (DP-Reg done)
15. ~~Delivery Platform Foundation~~ (Phase 10.0 done)
16. ~~Delivery Driver Management~~ (Phase 10.1 done)
17. Delivery Fleet & Vehicle Types through Enterprise Validation (Phases 10.2–10.10)
18. ~~Experience Platform Registration~~ (XP-Reg done)
19. ~~Experience Platform Foundation~~ (Phase 11.0 done)
20. ~~Experience Sites & Page Resources~~ (Phase 11.1 done)
21. ~~Experience Component Library & Versioning~~ (Phase 11.2 done)
22. ~~Experience Theme & Layout Engine~~ (Phase 11.3 done)
23. Experience Template System (Phase 11.4)
24. Experience Localization through Enterprise Validation (Phases 11.5–11.10)
25. Further CRM / cross-module work only when explicitly scoped
26. Notification service as thin consumer of Communication (or merge later)
27. File storage + S3 provider
28. Payment gateway for subscriptions and commerce
29. ~~Healthcare Platform Registration~~ (HC-Reg done — docs only)
30. Healthcare Platform Foundation through Delivery Integration (Phases 13.0–13.7)
31. ~~Beauty Business Platform Registration~~ (BB-Reg done — docs only)
32. Beauty Business Platform Foundation through Marketing & Loyalty (Phases 14.0–14.7)

## Longer Term

1. Ecommerce → Marketplace
2. Live Chat + AI Assistant
3. Smart Messenger + SMS Panel
4. Automation engine on real message bus
5. Subscription & Entitlement as independent service
6. Compliance connectors (e.g. tax authority)

## Phase Areas

- [Accounting](phases/Accounting/README.md)
- [CRM](phases/CRM/README.md)
- [Loyalty](phases/Loyalty/README.md)
- [Communication Roadmap](communication-roadmap.md)
- [Restaurant](phases/Restaurant/README.md)
- [Sports Center](phases/SportsCenter/README.md)
- [Sports Center Roadmap](sports-center-roadmap.md)
- [Delivery](phases/Delivery/README.md)
- [Delivery Roadmap](delivery-roadmap.md)
- [Experience](phases/Experience/README.md)
- [Experience Roadmap](experience-roadmap.md)
- [Marketplace](phases/Marketplace/README.md)
- [Automation](phases/Automation/README.md)
- [AI](phases/AI/README.md)
- [Future](phases/Future/README.md)
- [Healthcare](phases/Healthcare/README.md)
- [Healthcare Roadmap](healthcare-roadmap.md)
- [Beauty Business](phases/BeautyBusiness/README.md)
- [Beauty Business Roadmap](beauty-business-roadmap.md)

Implementation of every future phase must follow the [Enterprise / AI Development Framework](ai-framework/README.md) ([ADR-013](architecture/adr/ADR-013.md), [ADR-018](architecture/adr/ADR-018.md), [ADR-019](architecture/adr/ADR-019.md)). Production readiness is automatic via Enterprise Phase Discovery, Definition of Done, mandatory artifacts, and enterprise completeness — no extra prompt required.

## Related Documents

- [Module Registry](module-registry.md)
- [Provider Registry](provider-registry.md)
- [Architecture Overview](architecture/architecture.md)
- [AI Development Framework](ai-framework/README.md)
- [Phase Manifest](ai-framework/phase-manifest.yaml)
- [Sports Center Roadmap](sports-center-roadmap.md)
- [ADR-014](architecture/adr/ADR-014.md)
- [ADR-015](architecture/adr/ADR-015.md)
- [Experience Roadmap](experience-roadmap.md)
- [Communication Roadmap](communication-roadmap.md)
- [ADR-016](architecture/adr/ADR-016.md)
- [Healthcare Roadmap](healthcare-roadmap.md)
- [Beauty Business Roadmap](beauty-business-roadmap.md)