# Roadmap

> Future only. Completed work → [progress.md](progress.md). Immediate milestone → [next-steps.md](next-steps.md).

## Near Term

1. Complete white-label runtime rendering (theme + public tenant paths)
2. First business module (preferred: Restaurant / digital menu)
3. Custom domain DNS/TXT verification
4. Advanced membership permissions & invites

## Mid Term

1. ~~Accounting module with Posting Engine~~ (Phases 5.1–5.11 done; 5.12 AI planned)
2. ~~CRM Service Foundation~~ (Phase 6.0 done)
3. ~~CRM Core Business Entities~~ (Phase 6.1 done)
4. ~~CRM Enterprise Sales Process Engine~~ (Phase 6.2 done)
5. ~~CRM Enterprise Sales Collaboration~~ (Phase 6.3 done — CRM Core Platform)
8. ~~Loyalty Service Foundation~~ (Phase 7.0 done)
9. ~~Loyalty Membership Engine~~ (Phase 7.1 done)
10. Loyalty Point Engine (Phase 7.2)
11. ~~Enterprise Communication Platform~~ (Phase 8.0–8.10 done)
12. ~~Sports Center Platform Foundation~~ (Phase 9.0 done)
13. ~~Sports Center Membership Catalog~~ (Phase 9.1 done)
14. ~~Sports Center Member Management~~ (Phase 9.2 done)
15. Sports Center Coach & Staff Management (Phase 9.3)
16. Further CRM / cross-module work only when explicitly scoped
17. Notification service as thin consumer of Communication (or merge later)
18. File storage + S3 provider
19. Payment gateway for subscriptions and commerce

## Longer Term

1. Ecommerce → Marketplace
2. Live Chat + AI Assistant
3. Smart Messenger + SMS Panel
4. Automation engine on real message bus
5. Subscription & Entitlement as independent service
6. Compliance connectors (e.g. tax authority)

## Phase Areas

- [Accounting](phases/Accounting/README.md)
- [CRM](phases/CRM/README.md)
- [Loyalty](phases/Loyalty/README.md)
- [Restaurant](phases/Restaurant/README.md)
- [Sports Center](phases/SportsCenter/README.md)
- [Sports Center Roadmap](sports-center-roadmap.md)
- [Marketplace](phases/Marketplace/README.md)
- [Automation](phases/Automation/README.md)
- [AI](phases/AI/README.md)
- [Future](phases/Future/README.md)

Implementation of every future phase must follow the [AI Development Framework](ai-framework/README.md).

## Related Documents

- [Module Registry](module-registry.md)
- [Provider Registry](provider-registry.md)
- [Architecture Overview](architecture/architecture.md)
- [AI Development Framework](ai-framework/README.md)
- [Phase Manifest](ai-framework/phase-manifest.yaml)
- [Sports Center Roadmap](sports-center-roadmap.md)
- [ADR-014](architecture/adr/ADR-014.md)