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Loyalty Phases
Enterprise Loyalty Platform — independent shared service (loyalty-service, loyalty_db).
Not part of CRM. Consumed by Restaurant, Marketplace, Ecommerce, Academy, Booking, Healthcare, Salon, Gym, and future modules via API + Events only.
Status
| Phase | Title | Status |
|---|---|---|
| 7.0 | Foundation | Complete (validated) — loyalty-phase-7-0.md · audit |
| 7.1 | Membership Engine | Complete — loyalty-phase-7-1.md · handover |
| 7.2 | Points Engine (immutable ledger) | Complete — loyalty-phase-7-2.md · handover |
| 7.3 | Rewards Engine | Complete — loyalty-phase-7-3.md · handover |
| 7.4 | Campaign Engine | Complete — loyalty-phase-7-4.md · handover |
| 7.5 | Referral Engine | Complete — loyalty-phase-7-5.md · handover |
| 7.6 | Wallet | Complete — loyalty-phase-7-6.md · handover |
| 7.7 | Gift Card Platform | Planned |
| 7.8 | Analytics | Planned |
| 7.9 | Public / Partner / Webhook APIs | Planned |
| 7.10 | Final Review | Planned |
Architecture
- ADR-011 — Independent Enterprise Loyalty Platform Service
- ADR-001 — Database-per-service
- ADR-003 — Row-level tenancy
- ADR-006 — Event envelope / outbox-ready publish